Friendly Plumbing

Mike did a great job today. The company and him went above and beyond to get my request done. Thank you.

Use these guys!!! They are good quick and efficient!!! I have a home warranty and this is the company they use and I was very pleased!!!

The do not guarantee their work. I've had to call them twice for the same issue and it's still not fixed. A toilet that keeps running should be an easy thing to fix. Friendly Plumbing could not fix the issue. I've paid twice for them to come out. I could have bought a new toilet with the money I've spent for their service calls. So not happy. Not to mention when I called them they said they had no idea what I was calling about. DO NOT USE THEM.

Beyond the pail! But let me explain. I was searching for someone to fix and repair a leak my 73 year old mother has in her trailer home. Was initially quoted $110 and was told they are only 7 minutes away from her house. The tech shows up on a Friday morning, and I'll be generous here. Maybe spent 5 minutes and explained to me over the phone we don't do this and I'll find a referral that does. Never did. Fast forward to yesterday, Tuesday. And now they're attempting to collect $110 for 12 minutes?!!! Lol wow!!! I explained that isn't reasonable or fair. Was later told $55 will be fine.

I find it disgusting a company reads a situation to take advantage of an elderly woman who has dementia and alzheimer's. I'm her son and I'm navigating from out of state. Instead of doing the right thing, they saw an opportunity to make a quick buck.

Friendly plumbing replaced our water heater and it was overall a good experience! We got a new tank and had our new home come up to code. They were able to do a consultation same day, and then they had someone able to replace the heater the next day. It did take a really long time to replace, like 6 hours at least maybe 7, which we were surprised by but they did a thorough job so that's what matters!

Calling was a bit of a pain and we did feel like we had to call to figure anything out, instead of being called with the information we were waiting for, so that was kinda a bummer.

All in all, we have hot water again!:)

Do not use Friendly Plumbing for tankless water heater repairs. False advertisement on their website. Plumber showed up and honestly did not know where the on off switch was located? did not bring in any tools, keep going to his van to get simple tools such as a screwdriver or a manometer. This continued throughout his repair pretending to be knowable about Navien tankless water heaters.

Shower cartridge replacement and leaking master bath faucets fixed. Great rates and service, highly recommend, was in and out quickly. I provided parts they provided installation. Good company, reasonable prices, very professional. Give them a try!

Never really got a chance to experience the actual plumbing work... as I had to engage with a really rude and short receptionist, for nearly a MONTH while she worked with American Home Shield to replace my water heater (which also feeds my heater). She blamed them, they blamed her - and in the end, after ONE MONTH of no hot water or heat, my cost of replacement went from $275 (covered by insurance) to $3,600. Thanks J****. Your lack of communication and rudeness over the phone is inexcusable in a business like this, and it is not surprising that the insurance company cut you off from the job. Good luck - you are going to need it.

Landlord called Friendly because my toilet was leaking on the weekend, and the guy on call "Joe K" showed up bright and early that morning. He was on time, friendly, professional and fast. My toilet was particularly a pain to take apart because he said it was old and the bolts were stuck on tight. He had all the parts on his truck, he replaced a seal and some other part, and he was on his way. I would totally recommend Friendly Plumbing and Joe in particular! Thank you!

They were very responsive and got someone out to my house quickly. The plumber was very professional and friendly. He quickly diagnosed the problem and fixed it in no time. The work was done neatly and professionally. I was very happy with the price.