Pro1 Automotive

I started taking my vehicles here about 20 years ago. I had a Toyota with a lift kit and it needed an alignment. I took it to another shop in town and they could not get it done. I had heard about Pro1 from my Dad so I thought I would give them a try. They were able to get it done and I have been a loyal customer since.

I have 3 more Toyotas and a GMC work van that I trust them to keep running for me. Anytime I have had an issue with any of my vehicles I had a repair estimate in a timely manner. The repairs or service are always done correctly and on time. I appreciate their honesty and great service!

I had my skid plate torn off during the last windstorm. Called around and was getting quotes from $150-270. Knowing it was a five minute job I kept searching. Pro One said that will only take a few minutes. Over the phone they quoted $25. They got my car in and out within a few minutes and didn't even charge me. This is the only place I found that didn't try to take advantage of a simple job. These are my go to mechanics from now on! And they are pet friendly!

they will give you honest, work evaluation and prices ask for Paul tell him Tony sent you- went to a dealership aka stealership - where they proceeded to give me a quote of twice the price with a long delay in repais to be fixed - simply take your car to pro one they will fix what is needed to do with a fair price in a very timely manner. Thanks pro one the truck is running great.

You will love this... I tried to leave my review on Pro1 today (from Pro 1) but it was rejected as SPAM! Funny... they took my credit card today to pay so I guess reviews on their site are cancelled or censored if not positive. So I persisted.

I am a fairly skilled mechanic. I moved back to Reno two years ago. I haven't moved all of my tools to Reno (including my O2/Nox removal socket) So I had to punt. I had a check engine light last week. I hooked up my OBD2 tool to locate the check engine light issue. It gave me a code for a bad NOX downstream sensor. I was told by Pro1that they (my tester) are 90% wrong. I know better.... I paid$800 to test AND confirm I was correct (Pro1 said as much) and installed a NOX sensor I told them was bad (I paid another $600 for the sensor). Bottom line.. this place pitches problems to scare you and make you pay... my truck was already on the stand and said F..k fix it although I knew the issue. They have short term thinking... sell now (like a divorce lawyer) and don't worry about tomorrow. My advice: find another local shop that has integrity and repeat your business . This place sucks. I stopped going to my original dodge dealer (long ago) for the same reason. My current dodge/Ram dealer charges more per hour but is honest with labor. Other local shops won't scalp you like Pro 1. I will not do business with Pro1 again and neither should you. I am glad to pay for the part and another 2 hours of labor (but not $800 labor) to do the work. Win the battle (Pro 1) but loose the war (repeat business ). There is NO next time at Pro 1.

Friendly, quick, affordable. Comfortable waiting area with music and snacks. Walk-in service.
Diesel smog.

I needed a smog check and was referred to Pro One Automotive. Not only did they complete the test quickly, but they also filed my car's registration right there. I was highly impressed and just wanted to give them a shout out.

I raved about these guys but i take it all back. This morning my wife went out shopping and her low coolant light came on I just had the car serviced Friday and it says on the paperwork they checked the coolant, washer fluid all that stuff but it was not the case they didn't check anything . Yes they were polite and I hope they changed the oil but I doubt they did anything else they have listed on the receipt. Very disappointed in them.

Bill

Need a diesel smogged? Come here. I know there's another location nearby, I won't mention the name, but after dealing with them for years they are always rude. This place on the other hand is phenomenal.

Not only can you SIT INSIDE, they have toys for the kiddos, a tv, wifi, coffee, and best of all NICE STAFF.

Their shop is huge. Even though I've never had auto repairs done here I did hear a few customers very pleased with theirs as I sat waiting for the smog to be complete.

I'm also digging the rodeo decor as well as the we support our troops signs.

We will be coming here again and will be recommending to others!!!

Service request on time quality control, top-notch and value for money on the change, tire rotation and 100 point inspection top-notch.

For almost six years, we have brought our diesel truck to Pro1 for service, repairs, and smog tests. We are 100% satisfied with their work. Highly recommended!