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About the Business
If you are looking to upgrade the look of your kitchen, bathroom, remodel your entire home, build an addition, or construct a new home, give us a call and let us turn your dreams into reality. Free estimates and consultations. We work with some of the areas leading engineers and architects to make it a one stop shop. We work on all size projects.
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- Reno Tahoe G.Reno, NV02Jan 11, 2024
I have always had a great experience with Ipsen Construction. They are responsive to my inquires and also look for the best opportunities for partnering with subconsultants to give their clients the best service possible. Some project require additional services that need to have a third party inspector and they don't just take any inspector, they look and try to make sure they get the best quality based on the project needs. I am happy to partner with them and recommend them.
Helpful 0Thanks 0Love this 0Oh no 0 - Victoria M.New Washoe City, NV09May 29, 2021
This review is solely on their customer service because it was so bad I never got the chance to review the quality of their work.
I called Ipsen construction on a Thursday and the lady on the phone said she could have Ryan, the owner out the next day, Friday at 2pm for a quote to have some doors installed. 2pm Friday comes and no call saying they are on their way or running late. I attempted to call both the office and Ryan's cell phone and received no answer. He ended up showing up at 2:10 which wasn't that big of a deal. But good customer service would have been to call and say they were running late. He looks at the work to be done and says he will have the quote to me the next day, Saturday and could do the work the following week.
Saturday comes and goes. No quote. I call that Monday and the lady at the office takes my email again and says it will be over in the next day or two. I don't get it for a week later. And it was incorrect based on our conversation. I emailed back with the corrections that took 3 more days to receive an updated estimate. I have called the office serval times in the last week looking for a start date. They never answer their phones and they do not call back.
Don't waste your time with this company, they will just string you along.Helpful 3Thanks 0Love this 2Oh no 0Business owner information
Jennette I.
Jun 2, 2021
Hi Victoria, Thank you for your feedback. Were sorry your experience did not match your expectations. This is an uncommon instance with how busy we are right now. We do our best in trying to communicate with everyone in a timely manner. We will use the feedback to make us better and ensure it doesn’t happen again.
- Chris C.Carson City, NV0455Apr 24, 2021
Total waste of time. Ryan (the owner) came out, said he would give us multiple estimates for our projects and referred us to his preferred home improvement center for materials. (We spent several hours there choosing products.) Then...NOTHING. We called, emailed and texted to get our project started and NOTHING. We lost two weeks waiting for this clown to respond but I guess he has more customers than business sense or just basic courtesy. AVOID this jerk.
Helpful 3Thanks 0Love this 2Oh no 0Business owner information
Ryan I.
Apr 25, 2021
Hi Chris, unfortunately we are having a hard time figuring out who you are, as it is hard to tell someone based off their yelp profile and we have spoken with every Chris that we have met with. We have no emails, texts or messages from a Chris that we haven't already addressed. Is it possible these are under someone else's name? We do apologize if you are waiting on a proposal from us. As you can imagine we are extremely busy and it is taking some time to get out all proposals. Typically we do not send customers to our suppliers before they have received and signed a contract with us because we never know if someone will accept our bid or not. Our appointments are at no cost to you and are a no obligation appointment so we apologize if you feel like it was a waste of your time. If you would like to clear things up and speak with us please call our office at 775-461-0682 and ask for Jennette she would be happy to assist you.
- Nichole U.Trabuco Canyon, CA061Jun 19, 2021
Super thrilled with the work they have done for us. It was done well and communicated professionally. Will definitely roccomend to anyone who is looking for high quality remodel or build.
Helpful 0Thanks 0Love this 0Oh no 0 - Pat M.Gardnerville, NV05Dec 8, 2020
I would highly recommend Ipsen Construction for any construction needs. I had a wall in my house taken out and reframed, the interior painted, an old deck torn out and a new one replaced it, my outdoor BBQ retiled and a new front patio put in. I am especially impressed with Paul, his foreman and lead framer. Paul and his team did a fantastic job and was always communicating with us as he went along. Ipsen was always willing to work with me on change orders and small changes to the original plan. Ipsen was the only company willing to commit to getting the work done before Spring.
My only small issue would be that I would prefer a little more communication from Ryan, the owner, but he always did what he said he would do and that is the most important thing.
Again, I would highly recommend Ipsen!Helpful 0Thanks 0Love this 0Oh no 0 - Andrea R.Minden, NV348Dec 31, 2020
I want to thank Ryan and his team. The townhouse looks great. They had to deal with some issues that came up once the work began, but got them done and never said no to all my request. Be safe and Happy New Year. Thanks again for getting the townhouse back into shape.
Helpful 0Thanks 0Love this 0Oh no 0 - Nicholas A.Las Vegas, NV018Jan 20, 2020First to Review
I highly recommend that anyone in need of any construction project on their home or business go through Ryan. Hands down the most professional and considerate individual I have had the pleasure to do business with. Some projects Ryan has completed in my home are as follows: tile installation, carpet removal and installation, painted, baseboards, crown molding, sprinkler system, framework, kitchen, bathroom and garage work. As a USMC Combat Veteran it is hard for me to do certain things nowadays and he has always shown me the respect and courtesy a human deserves. 5 stars is not enough. Thank you Ipsen Construction, you will be utilized again.
Helpful 2Thanks 0Love this 1Oh no 0 - Lynnette S.Martinez, CA223Oct 11, 2020
Ipsen construction has been working on my backyard doing a wonderful job! very efficient and easy to work with. Has done previous work for me and has always done a wonderful job.
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