DMS Plumbing

Doug came by to service my water faucet and did an amazing job. Very professional. Very informative, and extremely helpful!
Would highly recommend to anyone looking for great, no nonsense work to be done!
Thank you Doug!

These guys replaced our water heater and just came out to help us with an irrigation issue. They were responsive, quick and super polite!

Used them a few years ago to fix the shower. Gave me a much better rate than another plumber. Called them again to fix toilet and they fixed it very quick and friendly.

Toilet clogged and Doug was quick, efficient and affordable. Especially for the prompt service. I felt comfortable him being in our home and our toliet is not fixed! He also answered all my questions thoroughly and taught me a little about plumbing to ensure my pipes stay healthy and clear! Highly recommend.

We had a collection of low-priority issues that had stacked up (such as a high pitch whine when the shower was running). Then there was a much higher priority issue that came up (leaking toilet). We needed help. DMS was perfect. I cannot believe how quickly they were able to resolve all our issues. It was impressive. Definitely worth it. Definitely who we will use in the future if we need help again.

We had a bad sewer smell in our store and the guys at DMS Plumbing were quick to find a solution! They were in and out in a timely manner and told us exactly what was wrong. Will be contacting them again if we ever have anymore plumping issues.

Yesterday, I called Doug of DMS Plumbing, LLC. (based on a friend's recommendation) when I awakened to a water heater leaking in my garage.

Doug was able to diagnose the problem from texted photos and was at my home with a replacement in just a couple hours! Doug provided a level of service which I had thought was a thing of the past.

He was efficient, very reasonably priced and he had one other important trait (which we all hope for when we have to call someone for service) - he clearly knew what he was doing! No added-on unexpected charges, no selling new parts when the existing ones were safe to reuse, none of the typical infuriating stuff that we've grown accustomed to facing.

Doug shared his considerable knowledge freely and answered my questions without deceit and without hesitation.

Doug is a gentleman and it was a pleasure to talk with him while he worked his magic.

I'm his customer from now on. I couldn't be happier.

I called DMS about 6 months ago due to a water pipe burst on the side of my house and Doug came over right away to fix it. He was very professional and did a great job getting everything fixed and a new pipe on right away!!
About a week ago, I noticed a slow drip coming from that same pipe and called DMS and they sent over Doug again and he informed me that they only warranty their service for 3 months but he ended up fixing the leak for me for free this visit!!!! I am so grateful for him doing that and I will definitely be using DMS for any future things I need done! Thank you DMS and Doug for being amazing!!

Friendly, dependable, timely, and knowledgeable. Doug fixed our problem in less than 10 minutes. Amazing!

If I could give negative 5 starts I would. Geez where do I start! first of all customer BEWARE of the shady half service you get at high cost.
in December my ex tried fixing my dripping pool filler pipe. Unfortunately he broke it and couldn't re-pipe himself being late for work, and I had to shut the water main off. It was Saturday late afternoon so sadly the only ones open to come out was DMS.

Tony came out Sat December 19th and said he needed to "Break up the concrete" with an industrial tool he didn't have on him, and said he'd have to come back Monday then drove off.
3 minutes later he pulled back up and said he could knock it out real quick for a couple hundred bucks since I had a little daughter at home and we needed water. I'm thinking cool, nice fella! After a few hits with a regular hammer into the concrete which didn't even go a more than centimeter deep (chicken scratch in my opinion), some pipe I already had, and some blue Christy's blue glue it took about 30 minutes. Tony then says that'll take care of it with no problems and said it was $475.00. I almost fell over since it was 300 more than originally told. I chalked it up to a weekend charge and handed $500.00 to include a tip since he did come back.

The following week I left for California for a few weeks, then returned only to leave again due to my grandmothers passing. Since burial services were delayed and up in the the air I was gone another couple of months. when I came back it took me another two weeks to notice my baseboards inside were bowing. It was clear this pipe had been leaking for some time and went undetected since I was away so much. Honestly who also would hawk eye it after spending $500.00 and being assured it would not leak anymore?

I had difficulty locating the company I used since I had called so many that day thinking it was dignity. after they told me it wasn't them I looked harder and found a txt message way down at the bottom of my history and reached out to their txt number on April 15th explaining the situation but didn't get a reply, until I emailed on April 23rd to which I received a message on April 30th that they were sending Tony back on May 2nd. He said he wasn't trying to be a dick or anything but because it was past 30 days he would have to charge me $180.00 additional. Ok so I'll be almost $700.00 for am outer pipe that's a $60.00 fix?

I reached out and spoke with Shawna on Monday May 3rd and explained everything again and sent an email showing the photos of Tony's $500.00 work. By Friday May 7th no reply so I called Shawna for her to tell me that the pipe wasn't leaking from the spot on the last repair and also since Tony used my parts so they wouldn't cover it. First off he had listed on the original invoice that he used their parts off the truck, nothing about mine. Secondly wouldn't have had a problem paying an additional $5.00 for their PVC part, but I wasn't advised this would be an issue. My parts just happened to still be laying there and he decided to use them on his own. And the leak is absolutely in a spot tony had worked on. Just because my part was used, it doesn't count as an area he worked on? What???

Does this look like a $500.00-$700.00 job to you, especially not even lasting 4 month?

I know it started leaking within 30 days, unfortunately I wasn't home to be aware of it....

Bottom line stay away from such a shady dishonest company.

Recently got an estimate to repair from a reputable plumbing company for less than half of they're fix our failed repair re-quote.