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- Cheri B.NM, NM034Jan 9, 2024
We hired this company to redo a computer room carpet with wood laminate flooring and repaint. The 2 workers showed up fairly promptly and got to work immediately. The old carpet came up, floor prepared and vinyl planks started. That part of the job went fast, but black 'dust' from cutting the boards to fit flew everywhere. Nothing was put up in the room doorway.....there was a closet full of clothes in the closet which all got this fine black dust on them. Had they said something to me, I would've covered them with an old sheet. Aside from that and the worker having a bit of trouble rehanging the closet sliding doors which my husband helped him accomplish, all turned out very nice. Todd, the contractor, never dropped by to check on his men through the 2 days they were there.
Next came installation of a new pre-hung front door which I had ordered and purchased. Three men arrived, 2 were the same 2 that redid the room last week. They got to work, removing our storm door first, then the existing front door and frame. They worked for a few hours without us hovering over their every move. Pretty soon l see one guy has started rolling the paint (I bought) onto the outside of the new door. The color wasn't looking right so Luis (job foreman, I guess) called me. The texture of the rolled on paint was the first thing i noticed. Not smooth like one wants for a front door. The color just needed a couple coats to be right, however the rolled on paint was just looking horrible. By late afternoon, the whole job, including erroneously placed kick plate holes, arched threshold so door didn't close properly, and the new paint which was so thick I could peel it off in big pieces, was a completely botched mess. Our storm door was ruined as they cut off a length on the bottom trying to get it to shut properly which wasn't happening because of the bowled threshold. Again, Todd hadn't stopped by at all that day. So I took pictures and texted Todd asking him to please come over and see what they'd done. He was there very soon with another worker whom he said to me "he can fix anything!" This poor guy looked, measured, shook his head, looked some more, then he and Todd decided the whole new door needed to be replaced. So after Todd reordered the new door, spray painted it in their workshop, and then brought it over, this new guy got it properly installed.
This second door and all work done was covered by Todd. We had no hassle over that at all and he took care of it, knowing his crew was at fault. The only thing we'll have to do is purchase a new storm door. We appreciated that he stands by his work very much.
In closing, I think if Todd had dropped by earlier in the day, that maybe the original door could've been salvaged...maybe. Would I hire him again? Questionable. He's a great guy whom we like very much, but his workers aren't the best. I know it's hard to get good help since COVID, but I would be hesitant at this time.Helpful 0Thanks 0Love this 0Oh no 0 - Vince D.San Francisco, CA253127Feb 13, 2020
Highly recommended, great customer service and they are quick to get back to you.! They are professional and know their stuff.
Helpful 0Thanks 0Love this 0Oh no 0 - Carrie K.Sparks, NV46Mar 16, 2017
Todd is always available and does an amazing job. If you are looking for a GREAT contractor TCR is the company for you.
Helpful 1Thanks 0Love this 0Oh no 0 - Charise R.Reno, NV295May 21, 2012Updated review
By far the best Contractor I have ever had the pleasure of doing business with.
Very consciencous, super easy to work with and superb craftsmanship.Helpful 0Thanks 0Love this 0Oh no 0Feb 27, 2012Previous reviewI am very impressed with this company. They are very reasonably priced, honest in the work that needs to be done and do a great job. The Owner has a great sense of humor and is a joy to work with. The work is top notch and everything they do is on the cutting edge of technology. When you hire TCR Contruction you know your a getting the most up to date products at the best possible price.
- Melissa M.Reno, NV484Dec 1, 2014
I have to preface this by saying we ultimately decided not to do major construction on our home but if we do, Todd will be the first person we call.
We were wanting to add some square footage to our home and sought out multiple estimates (we still have still yet to receive some promised quotes after many months). Long story short Todd was by far the most responsive, professional and proactive contractor we contacted. He was extremely patient to our ever changing requests and quick to come back to us w/numbers advice etc.
Will not hesitate to call him to do any work for us in the future.Helpful 2Thanks 0Love this 1Oh no 0 - Evelyn P.Reno, NV03May 15, 2015
I have seen Todd and his workers do excellent renovation and construction in our office, that is why when I needed someone to put roof on my patio, he was the first one who came to mind. We are very happy with his work and professionalism. I needed someone to fix my fence, he was very fast giving a quote, finished the job in 2 days, including setting the post in cement, installing the fence and clean up. Will not hesitate to call him again to do work in the future.
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