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- Christina V.Las Vegas, NV04Sep 23, 2023
Absolute clowns, avoid at all costs. Fired them mid-project and filed a formal complaint with the contractor's board, which is currently pending. I will post the results of that claim when it settles.
The contractor gave me a choice of glass wall options, we discussed and settled on 2 sets of stacking, glass sliders, for around $23,000., which were much better than the placeholder option originally shown on the plans. 10 weeks later, the wrong doors were installed. I asked him to come out and look, and he admitted that they were not what we discussed. Then, a week later, he told me that I had to live with them, and he didn;t have to make good on them. He (Nate, the owner) actually said "I don't owe you the doors we discussed, because technically speaking, I did install what was on the plans", basically telling me that I didn't have a leg to stand on.
So in short, HE never modified the plans to reflect the doors we discussed, and decided on, IN WRITING (email), and then had the audacity to use HIS own mistake (forgetting to modify the plans) as his reason for not having to make good on the doors.
Absolutely dirty move.
My thought is that he couldn't afford to replace them, so he tried to get out of it on a technicality. The company seems pretty fly-by-night, and not very well funded. Anyway, the NV State Contractor's Board will have the final say on that, stay tuned!!Helpful 0Thanks 0Love this 0Oh no 0 - Liz O.Las Vegas, NV2618May 29, 2021
While the work they completed ended up nice, they sent one guy who only worked 4-5 hours a day and had to redo several things because he did a sloppy job the first time. We also had to turn them into the State Contractor's Board for illegally partnering with an unlicensed GC for the work they did in our home and refusing to refund us money we were owed. The owner, Nate, then told me to suck his d*ck. Classy. Luckily, the Contractor's Board helped to settle the monetary issue for an agreed upon amount. Just avoid these guys and save yourself the trouble.
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Kincade C.
May 29, 2021
Thanks for your review. Your project was done on time and turned out great. You agreed to a discount for your shower glass and two months later demanded KCI owed you money. KCI did not hire an unlicensed contractor as we are a licensed and bonded contractor who did the work at your property. The contractors board stepped in to provide you with the accurate amount of money owed to you and we settled this. As far as the voicemail, I apologize your voicemail read it wrong but that is an inaccurate statement. This matter was resolved and you have a beautiful shower.
- Paul C.Meridian, ID01Nov 18, 2020First to Review
Great. Great construction and renovation company. I had them renovate a rental house for our property management company. They came in and knocked it out in 10 days. Carpet, paint, repair work and total clean. I would highly recommend them. Honest, respectful and professional.
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